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Sync encountered an error while synchronising: Unknown error

  • 2 Antworten
  • 61 haben dieses Problem
  • 11 Aufrufe
  • Letzte Antwort von julianhall

julianhall
julianhall
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I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit.

I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop.

For about the last week or so, the following error message keeps popping up at the foot of the screen:

"Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button.

I can't think of anything that I've done (installing extensions, etc.) to cause this to happen.

Any ideas, anyone? All help appreciated.

I'm using Firefox 4.0.1 on Windows 7 Home Premium 64-bit. I set up a sync account to transfer my history, etc. from my old desktop to my new laptop (details above). Since then, i haven't used my desktop, just the laptop. For about the last week or so, the following error message keeps popping up at the foot of the screen: "Sync encountered an error while synchronising: Unknown error. Sync will automatically retry this action." And there is a 'Sync now' button. I can't think of anything that I've done (installing extensions, etc.) to cause this to happen. Any ideas, anyone? All help appreciated.

Alle Antworten (2)

ben_b
ben_b
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Go to your sync account, log in, and click clear your sync data. Then click the Sync now button on the error message.

The error went away for me.

julianhall
julianhall Fragesteller
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Hmm... it won't let me do that. I get the following error message:

"We had a problem purging the data from your account. Please try again later."

I guess I'll try again later...