Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Firefox is downloading a software update and it over an hour. It still shows "connecting to the srever" What's the problem

more options

Firefox is trying to download a software update but it's been over an hour and it still says "connecting to the update server". It doesn't seem to be working. What's the problem? I have a Mac Mini.

Firefox is trying to download a software update but it's been over an hour and it still says "connecting to the update server". It doesn't seem to be working. What's the problem? I have a Mac Mini.

Alle Antworten (2)

more options

If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

trying to update firefox and the update server is taking too long to access update server..