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firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to s

AnonymousUser
AnonymousUser
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firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.

This happened

Every time Firefox opened

after loading firefox 3.6.6

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience. I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious. == This happened == Every time Firefox opened == after loading firefox 3.6.6 == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

Alle Antworten (3)

Cherry12
Cherry12
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I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

Cherry12
Cherry12
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It could be add on problem.You can disable your add on then start firefox.It may help thanks.

chris_batchelor
chris_batchelor
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As you might guess from th error message, 'firefox.exe has encountered a problem and needs to close', I can't get firefox to open any more, so fixes that suggest doing things when in Firefox are not a lot of help.