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Firefox updated to 127 even though I indicated not to

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  • Letzte Antwort von pobox3

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I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

I first mentioned this in r/Firefox, and was asked to re-post here. My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox. I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1. Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment. Thanks

Alle Antworten (4)

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Hi

Before we look at the updated issue, keen to make sure there is not an underlying issue that may cause problems in the future.

In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Hilfreich?

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Note that current is 127.0.2 and 128.0 is scheduled for release Tuesday next week.

I assume that you didn't get the option to submit a crash report since you wrote that you got tab crash (Gah. Your tab just crashed). Do you get tab crashes more often?

You can disable updating in the background via the Settings page.

Hilfreich?

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Paul said

Hi Before we look at the updated issue, keen to make sure there is not an underlying issue that may cause problems in the future. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

Apologies, I probably got back to this too late. Firefox doesn't show any reports submitted. However, as I mentioned, it was only the tab that crashed, it wasn't Firefox that crashed. I don't recall there being a button to submit a crash report, only to reload the tab, which I did. That was the point I remember telling me it had installed an update and I had to restart Firefox, when I had explicitly been telling it not to update.

I hadn't really intended to take this that much further at the time either. It was requested in Reddit I repost it here, I was really only interested at the time if it was behavior others had seen, but I did so because I was asked to.

Thank you

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cor-el said

I assume that you didn't get the option to submit a crash report since you wrote that you got tab crash (Gah. Your tab just crashed). Do you get tab crashes more often? You can disable updating in the background via the Settings page.

Correct, no crash report option that I remember. As to do I get them more often, as compared to what? I randomly get them once a while. Maybe once a month, but not so often it's bothered me a lot.

Thanks for the settings- I believe I had set all those things. The FF getting more and more like Chrome/Microsoft updates have been annoying me, and I thought I had all that stuff already set. All the more reason I was surprised at the update messages. Anyway, this time has annoyed me to the point I went out and found there's a reg key for it, and I have completely disabled FF updating itself now, as far as I can tell.

I am just going to undo the key once in a while so that I can update on my schedule, just like I've preferred. I was considering if I would need to set a Windows domain back up to control these things.

Thank you

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