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sign-in bug

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john
john
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I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug.

After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later.

I made one mistake. On my second attempt I entered the right code. How is that "too many" times?

Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way?

thank you

I entered my Mozilla password in Firefox after signing into a Barnard College / Columbia University library computer. I do this several times a week. This time there was a new problem, which I think is a bug. After I entered my password, I was asked for Duo verification. I made a mistake and entered the verification code for a different app. I was told to try again. I entered the correct code and got an error message that I had tried too many times and to try again later. I made one mistake. On my second attempt I entered the right code. How is that "too many" times? Question: Columbia and Barnard send a message for Duo approval when signing into their computers. I think that's easier. Can Mozilla and Firefox be set up that way? thank you

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