Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Extension - Create - Use - Upload

  • 2 Antworten
  • 0 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von James

Giannakius 2
Giannakius 2
more options

Hello,

I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review.

However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection."

Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally.

Could you please assist me with resolving this issue?

Thank you.

Hello, I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review. However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection." Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally. Could you please assist me with resolving this issue? Thank you.
Angefügte Screenshots

Alle Antworten (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

This does not sound like an issue about Firefox, but is something that the Chrome support team should be able to help you with.

Hilfreich?

James
James
  • Top 25 Contributor
  • Moderator
more options

Giannakius 2 said
I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review.

You mention the Chrome Web Store which is for Extensions for the Google Chrome web browser as Firefox does not support Chrome extensions.


Giannakius 2 said
However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection." Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally. Could you please assist me with resolving this issue?

Yet your image shows it is a Firefox extension on the addons.mozilla.org site?.

If you are actually referring to addons.mozilla.org and not the Chrome Web Store, then perhaps you may get better help at https://discourse.mozilla.org/c/add-ons/35

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.