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Thunderbird

  • 1 Antwort
  • 0 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von Toad-Hall

Jim Moss
Jim Moss
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Hi I am getting on a daily basis Thunderbird Not Responding, so I have to start Task Manager to close the program and the open it up again. I like this program but this issue is now on a daily basis and has been like this for a couple of weeks now. Kind regards Jim M

Hi I am getting on a daily basis Thunderbird Not Responding, so I have to start Task Manager to close the program and the open it up again. I like this program but this issue is now on a daily basis and has been like this for a couple of weeks now. Kind regards Jim M

Alle Antworten (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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It's likely that some other program is interfering hence why Thunderbird is not responding. The most common culprit is an Anti-Virus which maybe doing any of the following : scanning various files in the profile when they open or scanning any emails which may be attempting to get downloaded etc.

Do this: Access Anti-Virus product and make the Thunderbird profile folder exempt from scanning. Also temporarilly stop Anti-Virus from scanning any emails or files that get downloaded. Then start Thunderbird to see the effects.

The proper method of testing whether you have a program or Anti-Virus etc causing the issue is to do the following:

  • Exit all programs.
  • Restart Computer in 'Safe Mode with Networking' mode. If you use a wireless connection then you may need to use an ethernet cable to connect computer to router whilst testing.
  • Then start up Thunderbird.

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