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Unable to connect to server

  • 3 Antworten
  • 0 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von sfhowes

karolcooper
karolcooper
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I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am changing because emC quit authenticating 'out of the blue'. I have been getting and sending emails perfectly well in TB until about 4 days ago. I get a message that says it cannot connect to Comcast server. Nothing about authentication or a password. It just stopped! I talked to Comcast tech support today and they said everything on their end looked good. I have spent several hours tonight going thru TB checking everything, reading this forums notes on unable to connect, restarted a couple of times, etc. Needless to say, I am not happy and really don't know if I should ditch TB and go to a 3rd different email program. (Note: I am not one who changes often or without a fight to keep a program.) I have been with emClient for over 10 yrs. All their suggestions have not worked. I like TB and really want it to work. Suggestions please.

I just started using TB about 2 weeks ago. I have not even gotten to the point of installing a eml to mbox software to move my folders, etc into TB from emClient. I am changing because emC quit authenticating 'out of the blue'. I have been getting and sending emails perfectly well in TB until about 4 days ago. I get a message that says it cannot connect to Comcast server. Nothing about authentication or a password. It just stopped! I talked to Comcast tech support today and they said everything on their end looked good. I have spent several hours tonight going thru TB checking everything, reading this forums notes on unable to connect, restarted a couple of times, etc. Needless to say, I am not happy and really don't know if I should ditch TB and go to a 3rd different email program. (Note: I am not one who changes often or without a fight to keep a program.) I have been with emClient for over 10 yrs. All their suggestions have not worked. I like TB and really want it to work. Suggestions please.

Alle Antworten (3)

david
david
  • Top 10 Contributor
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See if anything on this thread is useful for you: 

https://support.mozilla.org/en-US/questions/1413403

Hilfreich?

karolcooper
karolcooper Fragesteller
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I did read the link. I went thru xfinity to make sure 'let 3rd party programs access" was checked (it was), put suggested ports in, etc. I still get the error that it failed to connect to server imap.comcast.mail. Anyone have other suggestions?

Hilfreich?

sfhowes
sfhowes
  • Top 25 Contributor
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Do you have OAuth2 authentication for the incoming and outgoing servers?

Hilfreich?

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