Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Can't log into Discord on Firefox. My correct email and password are no longer recognized.

  • 1 Antwort
  • 0 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

byzantia1
byzantia1
more options

As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. The error message I get is that my email doesn't exist, so I can't even reset a password. 

I have no problem logging in on Chrome or on my Android phone. I have deleted cookies and rebooted, but the same issue arises. It was fine last night. Now it's a mess. I do have a second Discord account and tried logging in through that. On Firefox that account isn't recognized either. Help please.
As the title says. I can't log into Discord on Firefox. I am using a Macbook Pro version 14.1.1. My correct email and password are no longer recognized on the website. The error message I get is that my email doesn't exist, so I can't even reset a password. I have no problem logging in on Chrome or on my Android phone. I have deleted cookies and rebooted, but the same issue arises. It was fine last night. Now it's a mess. I do have a second Discord account and tried logging in through that. On Firefox that account isn't recognized either. Help please.

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using auto-fill for filling username and password?

Try to disable auto-fill and enter username and password manually.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.