Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Unable to access firefox account

  • 1 Antwort
  • 0 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von Dropa

more options

I'm locked out of my Firefox account. I set my previous employer's email address ([edited] @cdolinc.net) as my primary email address, and my personal email address ([edited] @gmail.com) as a secondary email address. I attempted to reset my password using the password reset email that was sent to my secondary email address, but after I enter a new password twice and submit it the page reloads with the following error message:

Your email was just returned. Mistyped email?

I'm sure my previous employer has an out-of-office email setup to indicate that I no longer work there. Is there anyway to resolve the issue without asking my previous employer if they can turn off Out-of-office replies temporarily?

Thank you, Sean

I'm locked out of my Firefox account. I set my previous employer's email address ([edited] @cdolinc.net) as my primary email address, and my personal email address ([edited] @gmail.com) as a secondary email address. I attempted to reset my password using the password reset email that was sent to my secondary email address, but after I enter a new password twice and submit it the page reloads with the following error message: Your email was just returned. Mistyped email? I'm sure my previous employer has an out-of-office email setup to indicate that I no longer work there. Is there anyway to resolve the issue without asking my previous employer if they can turn off Out-of-office replies temporarily? Thank you, Sean

Geändert am von James

Alle Antworten (1)

more options

Unfortunately if your lockout of the email account to verify the firefox accounts login there is nothing more anyone users on here can do to help. The primary is used to reset the account without that email to verify the account is a lost account.

Geändert am von Dropa