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Can't log in to thunderbird
PLEASE: I've been two weeks without a working thunderbird login.
Please DELETE my current thunderbird password, which doesn't work anymore, and allow me to provide a new one.
After reinstalling thunderbird, all I can enter is the first user page: Name, Email address, and password. Nothing further allows me to use thunderbird!
Alle Antworten (3)
Thunderbird does not provide mail accounts or have passwords of its own, unless you are referring to primary password see https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-primary-password. If you do not know what primary password is, see the screen shot there.
If you are referring to a mail account, you must use the services of your mail provider to reset your password.
No, no primary password.
I have tried to reset my password many times: It never works -- when I try to log in with the new password, Google pops up, asks for my id ([edited from public] @gmail.com) and then demands a password. No new or old password allows me to log in. And, with 2-step verification on, I can't seem to get a 'phone call; just a demand for the 6-digit code suppose to have been phoned to me.
Gmail is completely broken!
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re :After reinstalling thunderbird, all I can enter is the first user page: Name, Email address, and password. Nothing further allows me to use thunderbird!
Check the Firewall. Thunderbird must be an allowed program otherwise your Firewall may be blocking access.
If you have a VPN switched on then switch it off.
Have you removed the old saved passwords from Password Manager?
- Menu icon > Settings > Privacy & Security
- Scroll to Passwords section
- Click on 'Saved Passwords'
- Click on 'Show Passwords'
- Select the gmail accounts - there may be more than one line and click on 'Remove'
- click on 'close'
If you are using 2 step verification: Try Sign in with App Passwords
Then you use the 'app password' instead of normal password when you get prompted to sign in.
Is there a particular reason why you are using 2 step verification? If you switch it off and in Thunderbird use Authentication Method 'Oauth' then you do not need any 'app password'.