Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Why does Mozilla Support keep showing up under "Connected Services" at accounts.firefox.com?

  • 3 Antworten
  • 0 haben dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von Ken

more options

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if this was normal and I couldn't find anything.

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if this was normal and I couldn't find anything.
Angefügte Screenshots

Alle Antworten (3)

more options

Support.mozilla.org uses the Firefox Accounts to login on this site. https://support.mozilla.org/en-US/kb/firefox-accounts-supportmozillaorg https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account

It used to be where the account for this site was only for this site.

more options

I think you might need to sign out on this site to terminate the connection. Hover over your user picture (K, I guess) to find the Sign Out button.

more options

James said

Support.mozilla.org uses the Firefox Accounts to login on this site. https://support.mozilla.org/en-US/kb/firefox-accounts-supportmozillaorg https://support.mozilla.org/en-US/kb/access-mozilla-services-firefox-account It used to be where the account for this site was only for this site.

Is it normal for Mozilla Support to be logged into my account when I wasn't even using it? This is the second time I've found it logged into my Firefox account and I'm just trying to make sure my account is secure and that this is normal behavior. In fact, this is the first time I've logged into support.mozilla.org. How could that be? Any ideas?

In fact, I've already signed out of the service just now and I'm still able to make this post. What gives?

jscher2000 - Support Volunteer said

I think you might need to sign out on this site to terminate the connection. Hover over your user picture (K, I guess) to find the Sign Out button.

Yes, thank you, I'm actually trying to determine what this activity is about. I wasn't really clear about this.

Geändert am von Ken