Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Update and ALL passwords, profile, info deleted - HELP!

  • 1 Antwort
  • 1 hat dieses Problem
  • 6 Aufrufe
  • Letzte Antwort von Terry

stringer.lc
stringer.lc
more options

Major issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement. It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!

'''Major''' issues after opening Firefox this morning - an update resulted in ALL my data being deleted. Hundreds of passwords, bookmarks, etc all gone. Infuriating is an understatement. It is impossible to get in touch with a real person at Firefox to troubleshoot this - what on earth am I meant to do to resolve this!?!?!?!

Alle Antworten (1)

Terry
Terry
more options

This article may help: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Do you have a folder on your desktop labelled something like "old Firefox data"?