Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Downloaded Firefox Extended Support Release and it reset my Firefox Account, please help!

more options

I downloaded Firefox Extended Support Release and it reset my Firefox account and I've lost all my passwords, my bookmarks and everything I had customized, is there a way to roll back to before I downloaded this or to bring everything back?

I downloaded Firefox Extended Support Release and it reset my Firefox account and I've lost all my passwords, my bookmarks and everything I had customized, is there a way to roll back to before I downloaded this or to bring everything back?

Ausgewählte Lösung

Hi Rodrigo, Sync is not intended to be a backup service. It is a data transfer service.

These articles will help you recover your data:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73

Recovering important data from an old profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#firefox:win10:fx73

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#firefox:win10:fx73

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (3)

more options

Ausgewählte Lösung

Hi Rodrigo, Sync is not intended to be a backup service. It is a data transfer service.

These articles will help you recover your data:

Recover user data missing after Firefox update https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update#firefox:win10:fx73

Recovering important data from an old profile https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#firefox:win10:fx73

Profiles - Where Firefox stores your bookmarks, passwords and other user data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#firefox:win10:fx73

more options

Wow thank you so much this worked

more options

I'm glad I could help.

It's a good idea to make a backup (copy) of your Profile periodically, too.


Browse Safe !