Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

I have installed Firefox on my PC and android phone but it keeps telling me to install on the other device

  • 1 Antwort
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von cor-el

dnshapero
dnshapero
more options

I installed the new Firefox on my PC and then on my Android phone. But when I sign in on either the phone or PC it says I have to install firefox on another device.

I installed the new Firefox on my PC and then on my Android phone. But when I sign in on either the phone or PC it says I have to install firefox on another device.

Alle Antworten (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is this about accessing the accounts.firefox.com website?

Can you login to the Firefox account via this web page?

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear