Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Weitere Informationen

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Thunderbird will not install

  • 1 Antwort
  • 1 hat dieses Problem
  • 9 Aufrufe
  • Letzte Antwort von Toad-Hall

Dusty54
Dusty54
more options

I installed Thunderbird onto my c:. I copied my old profile (on another drive) to my new installation after deleting the 'new profile' from the new installation. Great all my stuff came across. EXCEPT could not download new emails. Checked ISP. Deleted passwords on T'bird and re-entered them. Still no good. So uninstalled T'bird and reinstalled it now only to get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" . Yet when I checked my Appdate/Roaming the profile I copied to T'bird is still there. I removed that profile and uninstalled T'bird but still have the same issue with T'bird not starting because of a 'missing profile'. Any ideas?

I installed Thunderbird onto my c:. I copied my old profile (on another drive) to my new installation after deleting the 'new profile' from the new installation. Great all my stuff came across. EXCEPT could not download new emails. Checked ISP. Deleted passwords on T'bird and re-entered them. Still no good. So uninstalled T'bird and reinstalled it now only to get a message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" . Yet when I checked my Appdate/Roaming the profile I copied to T'bird is still there. I removed that profile and uninstalled T'bird but still have the same issue with T'bird not starting because of a 'missing profile'. Any ideas?

Alle Antworten (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Sounds like you copied the 'profile name' folder typically called 'xxxxxxx.default' in to the Appdata\Roaming\Thunderbird\'Profiles' folder. Deelted the default 'profile name' folder, but did not update the 'profiles.ini' file to point to a different profile - it was still trying to locate the one you deleted.

It would be much easier if you copied the old 'Roaming\Thunderbird folder. Then it copies over everything. And on new computer: Access 'Roaming' folder and delete the default 'Thunderbird' folder, then paste in the copied Thunderbird folder.

Make sure Thunderbird is not running whilst doing this.

then start Thunderbird.