Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

How do I restore some lost Folders and sub-folders

  • 2 Antworten
  • 2 haben dieses Problem
  • 19 Aufrufe
  • Letzte Antwort von zacchi

more options

I was renaming some sub-folders and then dragged some around under Local Folders. When I returned to Thunderbird they were all gone including the emails/files. I did a Windows System Restore using yesterday's date but the Folders were still missing. Any help would be appreciated.

I was renaming some sub-folders and then dragged some around under Local Folders. When I returned to Thunderbird they were all gone including the emails/files. I did a Windows System Restore using yesterday's date but the Folders were still missing. Any help would be appreciated.

Ausgewählte Lösung

Look in C:\Users\xxxxxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxxxxx.default\Mail\Local Folders.

A TB folder Fred has two files: Fred (containing the emails) and Fred.msf (presumably an index). They are hidden files.

This is not a supported way of working ... so take a backup copy of C:\Users\xxxxxx\AppData\Roaming\Thunderbird just in case it all goes pear shaped.

The idea is to use tb to remove any remnants of the folders, then use TB to create new, good folders and all their metadata. Now copy and paste files to replace the newly created, good folder files with the old, proper folder files.

1. Stop TB

2. Having found out what the folder files are called (eg you have folders Tom and Harry), move them somewhere temporary.

3. Start TB. Delete folders Tom and Harry. Create a new, empty folders Tom and Harry. Copy an email to Tom. Copy an email to Harry. You have now created good folders Tom and Harry, and should have created files Tom and Tom.msf; and Harry and Harry.msf.

4. Stop TB

5. Replace Tom and Tom.msf, and Harry and Harry.msf with your saved files.

6. Restart TB. Tom and Harry should be restored.

7. Compress all folders when all are recovered.

Note that if the folders are in a tree in TB then there is a tree structure of files in C:\Users\xxxxxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxxxxx.default\Mail\Local Folders.

Diese Antwort im Kontext lesen 👍 1

Alle Antworten (2)

more options

Ausgewählte Lösung

Look in C:\Users\xxxxxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxxxxx.default\Mail\Local Folders.

A TB folder Fred has two files: Fred (containing the emails) and Fred.msf (presumably an index). They are hidden files.

This is not a supported way of working ... so take a backup copy of C:\Users\xxxxxx\AppData\Roaming\Thunderbird just in case it all goes pear shaped.

The idea is to use tb to remove any remnants of the folders, then use TB to create new, good folders and all their metadata. Now copy and paste files to replace the newly created, good folder files with the old, proper folder files.

1. Stop TB

2. Having found out what the folder files are called (eg you have folders Tom and Harry), move them somewhere temporary.

3. Start TB. Delete folders Tom and Harry. Create a new, empty folders Tom and Harry. Copy an email to Tom. Copy an email to Harry. You have now created good folders Tom and Harry, and should have created files Tom and Tom.msf; and Harry and Harry.msf.

4. Stop TB

5. Replace Tom and Tom.msf, and Harry and Harry.msf with your saved files.

6. Restart TB. Tom and Harry should be restored.

7. Compress all folders when all are recovered.

Note that if the folders are in a tree in TB then there is a tree structure of files in C:\Users\xxxxxx\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxxxxx.default\Mail\Local Folders.

Geändert am von John_77

more options

Many thanks John. I found the Profiles/Mail/LocalFolders directory and moved the files back under the correct directories. Thanks for the help! Norm.