Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

gmail chat/Hangout

  • 2 Antworten
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von millsap

millsap
millsap
more options

I have been using Gmail Chat (also called Hangout) for a long time. Suddenly since the last FF updates, it's no longer work properly. Sometime the chat was sent out, sometime it won't. I can use it with Chrome without any problems. So I know it's not Gmail/Google problem, rather a Firefox problem.

Does anyone know how to fix it?

Any suggestions/comments are much appreciated.

Thank you.

I have been using Gmail Chat (also called Hangout) for a long time. Suddenly since the last FF updates, it's no longer work properly. Sometime the chat was sent out, sometime it won't. I can use it with Chrome without any problems. So I know it's not Gmail/Google problem, rather a Firefox problem. Does anyone know how to fix it? Any suggestions/comments are much appreciated. Thank you.

Alle Antworten (2)

guigs
guigs
more options

There are alot of add ons there, please first try Safe Mode to make sure its not an interaction between the update and an add on:

Second,try logging in and out as well as deleting old cookies: Right click on the webpage > Click on "Show Page Info" > Click on Permissions, "View Cookies" and delete all the cookies.

Did this help?

Geändert am von guigs

millsap
millsap Fragesteller
more options

Thank you for your response. This is not an add-on. The chat/hangout is part of Gmail, which has nothing to do with Firefox (though there's an add-on of it, but I didn't install it). I have been using this Gmail option WITHIN Gmail for years.

I cleared my cookies/cache every morning. So that's not the problem either.