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Dragon lost on reinstal of Firefox and not found in extensions

  • 5 Antworten
  • 1 hat dieses Problem
  • 2 Aufrufe
  • Letzte Antwort von the-edmeister

WiseOldOwl
WiseOldOwl
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After a reinstal of Firefox, Dragon nat spk was not available in it. The Dragon extension is not shown in my list of extensions. How/where can I find and instal it?

Windows 7 Ultimate and Firefox 40.0.1

After a reinstal of Firefox, Dragon nat spk was not available in it. The Dragon extension is not shown in my list of extensions. How/where can I find and instal it? Windows 7 Ultimate and Firefox 40.0.1

Alle Antworten (5)

the-edmeister
the-edmeister
  • Moderator
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Did you restart your PC after installing Firefox?

WiseOldOwl
WiseOldOwl Fragesteller
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Yes I did.

I had the extension and Dragon was working well with Firefox before the Firefox reinstall, but now I seem to have lost it all together.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

WiseOldOwl
WiseOldOwl Fragesteller
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Disabling the hardware acceleration had no effect.

My problem is not one caused by the extension; it is that I do not have the extension. I had it and it was working before I uninstalled and reinstalled Firefox. Is the extension available somewhere where I can download it and see if I can install it and have it working?

the-edmeister
the-edmeister
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Dragon supplies its' own add-on for web browsers. That extension is not available from Mozilla, see Nuance for support. http://nuance-community.custhelp.com/hives/be1ac29547/summary