Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Why do I keep getting asked for a security exception for gmail pop3

more options

I get this happening dozens of times a day but only with gmail. Other email servers are ok. I'm using Avast antivirus and all certificates are via Avast! Web/Mail shield.

I get this happening dozens of times a day but only with gmail. Other email servers are ok. I'm using Avast antivirus and all certificates are via Avast! Web/Mail shield.

Alle Antworten (7)

more options

Why are you being prompted to create a security exception? In other words, what is the exact error message?

Geändert am von christ1

more options

The dialogue box comes up asking for a security exception for pop.gmail.com. I have 6 email accounts with other providers but this is the only one where it happens (screen shot attached). All setting for this mail account are in accordance with Google's instructions regarding servers and ports. Mail retrieval is set at 10 min so if I'm away from the computer for an hour there can be as many as 6 screens to either cancel or accept - it makes no difference which option is taken.

more options

Ausgewählte Lösung

more options

Inspect the certificate (see the attached screenshot for instructions). Who is the issuer of the certificate you get? You may also post a screenshot of the Certificate Viewer window.

more options

Followed link in Matt's reply and subsequent link to Avast! 24 hours ago. Followed Avast! instructions and so far this seemed to have worked. Will report back in a few days to inform results.

more options

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

more options

The marked solution from Matt has been running for 4 days without error. Thanks to contributors.