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My Sync account doesn't work

  • 2 Antworten
  • 9 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von CyrilRobert

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Hello,

Following the update firefox, Firefox did not work properly. I reinstalled Firefox and when I want to configure Sync, it says my account does not exist. My account is set out on other Firefox on other computers. If I want reset my password it says my account does not exist.

How to find my account ?

Thank you.

Hello, Following the update firefox, Firefox did not work properly. I reinstalled Firefox and when I want to configure Sync, it says my account does not exist. My account is set out on other Firefox on other computers. If I want reset my password it says my account does not exist. How to find my account ? Thank you.

Ausgewählte Lösung

hello CyrilRobert, firefox 29 and above use a new sync signup system that is incompatible with accounts set up priorly. please refer to Sync your Firefox bookmarks, history, passwords and more

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Ausgewählte Lösung

hello CyrilRobert, firefox 29 and above use a new sync signup system that is incompatible with accounts set up priorly. please refer to Sync your Firefox bookmarks, history, passwords and more