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intel update driver utility error message

  • 10 Antworten
  • 9 haben dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von vasilsi

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a few months ago ,since firefox 29 i have the next problem  : when i try to run intel driver update utility i get until know the next error message  :the intel update insatllation utility failed,possible web browser combatibility,firewall,or installation issue detected.after that appears a window to instal java/direct x installer.i install it but the problem remain.i have the latest firefox version (30), and java 7update 60.i have problems only with firefox.with IE 11 i don't have any issue.what c an i do?

a few months ago ,since firefox 29 i have the next problem : when i try to run intel driver update utility i get until know the next error message :the intel update insatllation utility failed,possible web browser combatibility,firewall,or installation issue detected.after that appears a window to instal java/direct x installer.i install it but the problem remain.i have the latest firefox version (30), and java 7update 60.i have problems only with firefox.with IE 11 i don't have any issue.what c an i do?

Alle Antworten (10)

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i attach two pictures

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Java MUST be enabled on your browser to use Intel® Driver Update Utility.

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and how can i do that?

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In the address bar, type: about:config and press Enter. Click "I'll be careful, I promise" if a warning message appears.

In the search box, search for javascript.enabled

Toggle the "javascript.enabled" preference (right-click and select "Toggle" or double-click the preference) to change the value from "false" to "true".

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the java enabled is in true already

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Look at the top right corner of your first screenshot and think hard what to do.

Note, Java is something completely different than Javascript.

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vanik84, the Java plugin and JavaScript are Not the same thing as JavaScript was originally going to be called LiveScript which would have helped in the name confusion. http://kb.mozillazine.org/JavaScript_is_not_Java

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I'm not sure what Java version you need for the Intel® Driver Update Utility. Firefox is a 32-bit application and thus only work with the 32-bit Java version that you do appear to have installed as it shows in the System Details list.

It is possible that the Intel® Driver Update Utility won't work with Firefox if it uses the default browser.


Note that there has been a change in the Java security settings, see:

If you visit a website regularly then a possible workaround is to add the URL to the Java Exceptions Site List, see:

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vasilsi, in your second image you circled the "Download the ActiveX/java Installer" when that was listed under part for Internet Explorer. The ActiveX Plugins will only work on Internet Explorer since no other browser supports ActiveX.

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yes i have noticed

Geändert am von vasilsi