Thunderbird Community Forum

Dear TB Support*ies out there,

I am writing to seek your urgent assistance regarding a critical issue I encountered today with my Thunderbird email client. I have been using Thunderbird since at least 2016, and today, I noticed that all my emails from mid-July 2023 until today's noon have disappeared from my Inbox folder from one moment to the other. Archive and trash are empty.

These emails are crucial for my ongoing work and communications. I am hoping you can guide me on how to recover these missing emails.

Additionally, please advise if there is a possibility to re-import them from my Gmail account, as this is my primary email provider.

Your prompt response and assistance in resolving this matter will be greatly appreciated.

Thank you for your support!!!

My Thunderbird was automatically updated recently, now when I type a name in the Quick Filter Search Bar, TB is "not responding" and it takes many seconds searching Messages, usually about 20 seconds.

Hi

I'm trying to circumvent the Windows path limit (260 chars), when using Maildir as storage for emails in Thunderbird (for IMAP-configured accounts).

The default path in Windows looks like:

C:\Users\user\AppData\Roaming\Thunderbird\Profiles\jesvjtr1.default-release\ImapMail\xxxxxxxx.yyyyyyyyyyyy.com.pl\

which "consumes" 115 chars from 260 available (ok, I can edit profiles.ini, switch "IsRelative" to 0, and move the profile to C:\TB\user\jesvjtr1.default-release" for example, but this is inconvenient as I have to do for each user)

So I'm looking for other way - to make .eml filenames shorter - the current ones looks like: 00b201dac2f4%243f963bb0%24bec2b310%24@pw-xxxxxx.yyy.eml 00cd0e17-2810-4fa0-be24-aa612ae7aae2@victory-zzzzz.aa.eml

But You can ask why? Some of our users has complex folders tree, for example: Inbox -> Obecni KLIENCI -> ABCDEFGHI abcd xyz -> ABCDEFGHI abcd xyz France - Paris -> 2024 -> Oferty -> Zaakceptowane -> Dostarczone

The folders looks like: INBOX.sbd\Obecni KLIENCI.sbd\ABCDEFGHI abcd xyz.sbd\ABCDEFGHI abcd xyz France - Paris.sbd\2024.sbd\Oferty.sbd\Zaakceptowane.sbd\

(it all takes 242 chars)

then there will be "cur" and "tmp" folders inside the last one Zaakceptowane.sbd\cur Zaakceptowane.sbd\tmp

and when You want to store new email in the last folder (using filter), Thunderbird copied new email to tmp folder (using nstmp-xxx name), then move to cur with new name (00b201dac2f4%243f963bb0%24bec2b310%24@pw-xxxxxx.yyy.eml for example) and due to 260 chars limit it doesn't happened.

Emails are stuck in tmp with temporary names and when filter trying to do its thing again, the new nstmp-xxx files are created in tmp and so on - till the free space in disk are exhausted)

So I'm looking for settings that will make the names of .eml files shorter.

I'm curious, why Mozilla doesn't support long path names in Windows (using UNC paths "\\?\" and updating manifest file with these lines) <application xmlns="urn:schemas-microsoft-com:asm.v3">

   <windowsSettings xmlns:ws2="http://schemas.microsoft.com/SMI/2016/WindowsSettings">
       <ws2:longPathAware>true</ws2:longPathAware>
   </windowsSettings>

</application>

Why does this message appear when checking incoming emails,even though the emails are downloaded. Login to server imap-mail, outlook.com with user name ------- outlook.com failed 'Try again or enter new password'

Hello Community, I have installed Thunderbird Ver. 128.1.0esr (64-bit) for the first time on an iMac with Intel. An account is set up (approx. 4100 mails). The start of TB takes almost three minutes until it works. In comparison, Mac-Mail starts immediately. What can I do to use TB?

Kind regards Peter

About 3 weeks ago, I stopped getting email from ATT in Thunderbird. I am able to go online to the ATT mail and see my email, so it is something with Thunderbird. I've looked online for other suggestions and have tried several. Between everything, I've really messed things up and not sure where to start now. Last thing I tried was to delete the certificate and now I can't seem to add a certificate. Not sure if I'm suppose to create a new one or if there is one on my computer.

This morning I found some steps on how to create one. It had me go to the End-to-End Encryption to generate a new one. I didn't see that option, so I created a new OpenPGP key (not sure why I thought that would help).

Maybe the best thing is to try and reinstall Thunderbird.

I'm open to any suggestions.

Thank you.

EDIT: If you're googling this in the future, I was able to solve it by right clicking on the inbox folder and hitting 'Compact'. I guess that was able to clear up the bad data that was throwing off the indexer.

Today, my inbox has gotten partially corrupted. After updating to version 128, my Thunderbird has been very sluggish. While trying to troubleshoot that, I used Properties->Repair Folder on the inbox, which is when the current problem started.

In the main inbox window, everything looks fine. All emails are there, with correct subject names and correspondents, etc. Everything received before April 8 this year looks to be unaffected, but if I try to open up anything later than that, it displays a chunk of a completely different email from like 2007, with the From: and Subject: fields blank.

Additionally, doing the repair marked all emails from April 21, 2008 and earlier as unread.

I use POP3 to download all emails to my computer, two addresses going to the inbox.

I tried using Properties->Repair Folder again, but it still leaves the same result.

If I open the gigantic "Inbox" file in my Thunderbird profile folder in notepad++, scrolling down to the bottom I see the emails are still there, so they're not completely missing. In between the last good email and the first bad one, there is a huge section that starts with:

--=-SgCIEz327q/2h3s2MXJ25A== Content-Type: text/plain; charset=utf-8 Content-Id: <92b40d02-593e-4a4a-8768-a31f564d0d90> Content-Transfer-Encoding: base64

and then hundreds of lines of gibberish, followed by "--=-SgCIEz327q/2h3s2MXJ25A==--" and then it goes to the next email.

In latest update 128.1.0esr the quick filter is extremely slow. When typing something in, Thunderbird freeze totally for about 20 seconds, then about 15-20 seconds later the result shows up.

This function have been working excellent in previous versions. Very quick, just fractions of seconds for result to display. And the "check in content" is not checked.

Swedish version if that makes any sense.

Best regards /Mike

Hi there,

Yesterday I sent an email, only to find out today that it has not actually gone through. I did not receive any warning and have found it in Thunderbird's "sent" folder on my PC, yet looking for it in my browser did not yield any results and Outlook mobile, for instance, saved it as a draft before sending it. In neither could the email be found as "sent".

How does this happen? The email address in question is from an .edu-domain and as far as I'm concerned the settings to connect are the same as they are in Outlook - which did not have this problem.

Thanks in advance.

Why do I find duplicate sub-folders in my Gmail folder? There are two 'Drafts' folders as well as a 'Sent' and a 'Sent Mail' folder. Each duplicate sub-folder contains slightly different messages and neither can be deleted. Come to that, there's also a 'Junk' folder and a 'Spam' folder What's going on and how can I resolve it to rationalize/simplify the structure?

I used to have a spam folder and now with this new version can not find the spam folder sometimes I might get an email and it may go to to spam so I went to check and sent it to my email need help please