Thunderbird Community Forum

I use Thunderbird 128.1 with NVDA in Windows 11, and find it annoying having to press Shift+F6 to focus the folder list, and then F6 to go to the message list. Please fix this in a future update so keyboard focus is automatically placed on the message list when the program opens. I've disabled all the extra preview screens and other things that come up when launching Thunderbird, and I'd like to quickly begin navigating messages without the unnecessary keystrokes.

I'm experiencing an issue with Thunderbird that started unexpectedly. Whenever I try to access my email, I get a warning message saying that "The site certificate is not valid for this server. Someone may be trying to impersonate the server. It is not recommended to proceed."

I'm not sure why this error has suddenly appeared, as everything was working fine before. I haven’t made any changes to my email settings or installed new software recently. Has anyone else encountered this issue or knows how to resolve it?

I use IMAP. I've changed the server and I have updated the new credentials in my Thunderbird. But the old folders and emails are not showing! I've searched and got this :

"Use two accounts. Account 1 for the old email account Reinstall the account. If it was in IMAP the problem is solved. Account 2 for the new email account"

MY question: How do I set up the "second account" when the email address is identical for both "old" and 'new" accounts? Regards

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

On Outlook.com, my login ID is 'dsmasterson@gmail.com'. When I try to connect the email for this Outlook.com account to Thunderbird, Thunderbird asks for an email address and password. My problem is that Thunderbird will assume this is my GMail account and try connecting up the email from GMail.

How can I tell Thunderbird that this is my login ID and not my email address?

David Masterson

Over the past few weeks my emails are constantly freezing up when I open Thunderbird. It hangs up and I have to close the program and then restart, sometimes having to do this several times. It will then be normal for a short while, and start doing it again. I am running Windows 7 on my PC, I have the latest Thunderbird downloaded up until two weeks ago I never had this issue. I have not installed any new software either. I did think maybe it was CCleaner or Advanced Systemcare so I uninstalled those two programs yet the problem is still ongoing. Its quite frustrating and I can't figure out why its happening or what a potential fix for it. Thank you to those who respond.

I just had to reset my laptop and reinstall Thunderbird (TB). I saved the old profile and now I want to combine the old and new profile on my reinstalled TB. Will my old calendar be moved?

Dear Support Team, why is Thunderbird asking for new password inputs although the current passwords are managed by Thunderbird? Is there anything that I can do to convince Thunderbird not to ask now and then for a new password? Appreciate your support Best regards, Erwin Manegold

Bonjour, Thunderbird me demande systématiquement de réinitialiser mes mots de passe et même quand je le fais, il me les demande à nouveau à chaque connexion. Par ailleurs l'une de mes boites email ne reçoit plus aucun message mais reçoit des indésirables. Cordialement.

Updating address: Mine will take NO new contacts, NO new groups, and NO new additions to groups already there. I do have the latest Thunderbird.

~ Peggy from Porcupine

Last night I lost all email and contacts through Thunderbird. Using Thundrebird 128.1.0esr on a MAC OS Sonoma 14.6. Can't use software as it will not work after opening it up. Uploaded image of current status. Let me know how to proceed. Already deleted and reloaded software with same result.

I needed to migrate my account to another laptop and i was advised to use the the following method: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer.

However, all the emails dated prior to the move, come up blank now, only the headers can be seen.

Server type is POP

I cannot download them from webmail as for majority the previous server was IMAP which is no longer connected.