Thunderbird Community Forum

Questions re Email Inbox and Reply window:

1) I can't find a list here showing the Inbox icons and what they mean, specifically this one. I can't delete it, nor do I see anything in the inbox list of column indicators that it might be. I'd like to know what it's for and if/how it can be removed.

2) I want to have more space for the message pane; the only way to do this is to have a smaller font size for the email List pane. I don't see where I can change this. Is it possible to decrease this font size? I've tried but haven't t been able to locate info on this website.)

3) Reply font: I keep changing it to my Preference, but it keeps going back to a default.

Also, find it annoying that I can't select a specific font SIZE. I've never seen a Windows desktop software of ANY kind, not just email, which doesn't give have choice of font size as well as the font itself. Is there a suggestion area on this website?

Thanks.

When I open T bird in win 10 or 11, it takes a couple of minutes to scan all my email accounts, during which time the program is too slow to be useable. Is there a fix for that?

We have a Thunderbird email for our woodcraft organisation. It is linked to our website. The website is hosted on the server of a member of the club, but we need to remove the website from his server. We have decided to close the website down. Will this impact on our email? If necessary, we can create a new Thunderbird email address, which is an inconvenience, but is there any way Thunderbird can move all the existing emails across to a new address? If not, I will have to save them all some other way, which is a big job. Many thanks in anticipation.

I have two email accounts set up as POP mail servers that I want Thunderbird v. 128.1.0esr (64-bit) to check. Until recently they both worked fine. Now while one of them continues to work, mail for the other is never downloaded. Comparing the Thunderbird Server Settings for the two accounts, they appear to be identical except for User Name and MessageStorage/Local Directory.

Even more confusing, I have identical accounts on both a laptop and a desktop computer. I get the problem with the laptop (above), but *not* with the desktop, where I have Thunderbird v. 102.15.1 installed!

Is there some setting I'm overlooking?

I'm considering changing the location of my HOME calendar. I went to Home Thunderbird Calendar "Changing calendar preferences" in Mozilla support and looked at "Location". It said "Location: This is the location of your calendar. Do not edit this unless you know what you are doing."

I have not had much success in getting more detail. What do I need to know to be sure I know what I am doing.

cwc

Receiving a 'bounced' notice in my inbox that tells me to advise sender to reduce the size of their message. It does not tell me who the sender is. How can I figure this out?

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I quit all and shut down my computer on 30 July 2024. On returning, ( 9 August 2024) and re-opening everything, I cannot get any emails newer than when I shutdown the system. Am I doing something wrong?

    -  Matt

Dear MZLA,

I donated to MZLA, looking forward to an "improved" Thunderbird. I am very frustrated by the result.

Downloaded and started new Thunderbird, and I have several questions:

This is a serious inquiry; I am desperate for information & help.

1. What happened to my address book? How can I get it back? A hundred or more addresses just disappeared.

2. What happened to all of my saved messages? How can I get them back? I used to have a neatly organized file of saved messages. If I was still using Tbird for my business, I would be looking for a lawyer. As it is, I am simply looking for something as useful as the old Tbird.

3. How can I save a message to a specific category or off line file? I used to have several hundred categorized files in my data base for saved messages.

4. Why does my effort to use a help request not respond to my mouse clicks? It seems to always want more donations.

5. Can I go back to the old version? It was easier to use and more straightforward.

6. What am I missing in this "new and improved" version? Is there another email application that would give me the nice features of the old Thunderbird?

7. Can I revert back to the old Tbird and recover the extensive lost addresses and saved messages?

8. If I decide the "new and improved" Tbird will not provide the features the old one did, how can I get a refund of my contribution?

Your early response will be appreciated.

Jon Wilson,

How do I delete multiple emails? I keep getting emails that say that I am at 95%. The only way I have figured out how to delete emails is one at a time! That will take a long time. I have tried clicking and selecting and that is not working! HELP!

Why does TB 115.14.0.. 32bit on Win7 occasionally not download an email that I can see and read when using the web site email program? (Currently.com AT&T on Yahoo)

I have been using Thunderbird for 10+ years and it's the best mail program hands down. However...

Before this last update everything ran just as advertised, then after this latest (128.1.0esr (64-bit)) it rund so slow, snails pace slow. It's not just the download and loading, it's also when it sorts messages it has taken up to a full minute to move an email (no image) from the Inbox to another folder. I have changed nothing, I went through and delted a bunch of messages and it's still so slow.

Windows 10 Pro - Version 10.0.19045 Build 19045

Any assistance would be greatly appreciated.

HELP??!?

Thanks!

To try and rectify thunderbird not sending email to my outlook.com I have deleted the acount in thunderbird twice and reset it up each time. The problem is the IMPAP e-mail download works fine but sending e-mail either stays stuck on sending, times out or I get not authenticated on SMTP server. My send set up is :- Port 587 Server name: smtp.office365.com Connection Security: STARTTLS Authentication Method: OAuth2 User name: This is my outlook e-mail address ie name@outook.com I confirmed the message originating from Outlook asking to confirm access by Thunderbird. My Thunderbird is up to date with latest version. Any Ideas? Thanks! By the way, Thunderbird works fine with my GMail account for both IMAP and Sending mail - I deleted my gmail account in Thunderbird and re-istalled it - all reinstalled work fine but not so with sending e-mails to my outlook account.

Thanks Much.

I use Thunderbird 128.1 with NVDA in Windows 11, and find it annoying having to press Shift+F6 to focus the folder list, and then F6 to go to the message list. Please fix this in a future update so keyboard focus is automatically placed on the message list when the program opens. I've disabled all the extra preview screens and other things that come up when launching Thunderbird, and I'd like to quickly begin navigating messages without the unnecessary keystrokes.

Program works fine except it takes over a minute to download email. I think this started a week or so ago after a momentary power outage crashed my computer.

My version says its up to date 32 bit and I'm on the esr update channel.

I deleted a large quantity of expendable emails thinking maybe I needed more space, but that had no effect.

When I start in safe mode (Windows 7) I am able to open Thunderbird. But when I tried to get my mail I get message: "pop.verizon.net connection was refused"

Any suggestions would be greatly appreciated. (I'm not very savvy about these things)