Firefox Community Forum

Hi

My GF just rung up, she is running FF 128.0 (64-bit) from Ubuntu snap on Ubuntu Linux 22.04.4 LTS (which I set up for her and use myself)

She complained that whenever she starts up FF she gets a display about "MS Windows Defender" and ringing some allegedly Microsoft number together with a recorded message over and over.

I logged into her machine remotely using the SSH connection I've set up (Fiewalled so only I can do it), killed FF and she tried it again with the same result.

I told her go go onto Chrome for now, which she did without incident. On no account should she ring the number, which is obviously that of a scammer, although they would be confused by a Linux system.

In the meantime I had a look round the files on her machine. I couldn't find anything in particular, but I wasn't very sure where to look.

I tried deleting the contents of .cache/mozilla/firefox/0e35ujgr.default/startupCache and that enabled her to use FF again but I notice it got repopulated, seemingly with stuff relevant to Windows - however I see that exists on my system.

She almost exclusively uses Facebook on the system, I wonder if it is malware from a FB ad?

Has anyone got any idea about what this malware is, where it came from and what files I should remove from her system if it happens again.

I recently posted a question in - as I thought - the Mozilla community/support forum. I don't exactly remember the link I went to, but since I am logged in to my browser with a Firefox account, I could opt to log in to that forum with it, I didn't need to type my password, just click the button to use my existing account. So far so good.

I got an answer via e-mail. The email contained no plain link back to the post or answer. It contained a big green button "Mark as solved" and a link "This doesn't solve my problem", graphically positioned as to make it quite analogous to the big green button.

I didn't want to quickly mark the answer as either one, I wanted to go there to reply.

In the answer, however, the person answering me included a link to another post. I hoped that, clicking on this one, would - first of all - be of interest, and - secondly - lead me back to the forum in a neutral way so that I could find my own post there via my profile. Again, I clicked on a button to use Mozilla to login. Now I seem to have a second profile, the two are obviously not the same. Also, the forums don't quite seem to be the same. Support Mozilla vs Connect Mozilla. Why are they handled differently, why didn't I get the option to login with my firefox-account, when Connect Mozilla even gets my email adress automatically from it?

So, I had to try one of the buttons, they have different link addresses. I obviously tried the one that said "This doesn't solve my problem", and it plainly led me back to the answer on the (correct) forum and opened the replyform, also showing a button again: "Solved" and "This doesn't solve my problem". Why isn't the link in the email just labelled as linking you back to the forum, like "View thread" or "Reply to thread".

In addition I did not easily understand how to vote for the suggested idea in the linked post. A community manager had posted the reply that the post is now idea-status and that it is open to "votes (aka kudos)". No link or button to do it. Some scrolling around led my eye to an answer in the post to have one kudo, so I understood it had something to do with the like-button. Scrolled up to the original post, which did not have the word kudo on its like button, just a number. Hovering over it I finally got to know that I could give kudos by pressing this button. I got confused since several answers had this button. It was just a like-button to me, not the special vote-button that only appears if a manager opens the vote. Why is the manager text not just: "Vote (aka 'leave kudos') by clicking the like-button, which is now enabled."

When I open my youTube home in Firefox browser is completely blank nothind is showing I don't have this problem in other browser. I have tried in the settings to turn the history on and off but nothing has changed.

Despite having the Pop-ups box ticked, I continue to get these 4 in a row, from McAfee. I have been running a system clean for 3 days, and still get these pop-ups. I have TotalAV, but nothing I do has made a difference.

hi, my drive died 4days ago and i'm just now back online, i was sure that i had registered (signed on) with Firefox. Turns out i have NOT done that... MYBAD, fersure, i am hoping against all odds that you can help me recover all my old passwords which i have stored on the Fire Fox app that i was using, quite happily, with the old drive, i still have some, a handful of those addresses and passwords on file, but not near enough to get back to where i was online b4 the old drive kacked, i was hoping that if i gave you the addies and passwords, you could somehow find that Firefox i had downloaded? I gotta say that i feel SO stupid asking this, but trust me...LESSON WELL LEARNED!!! if you can help me that would be AWESOMELY MASSIVELY GOOD!!!! THANK YOU for your time Malcolm Wright

Hi

When I select the "History" option it doesn't go any further. The "Bookmarks" and "Downloads" options are working as normal. Th e problem has been for 24 hours.

Thanks Gareth

I never use tabs, so dunno when this invaded my browser but all of a sudden there's a list of tabs going from left to right - starting with the website I am on (e g this one - ``Get Support - Mozilla Support).

I do not need a 3/4 inch bar telling me TWICE what I can see ONCE already on the address bar. I have researched Firefox Support for a week now and things like the ``chromecss file have nothing to do with it and neither solve the problem no r escalate to somebody who can.

Hi,

just for understanding:

Why can the Firefox source code (view-source) of a website be nearly three times the size compared with Chrome/Opera or when I save the Firefox source code marked and copied and then pasted and saved via an editor?

Example: Firefox 546,6 KiB Chrome/Opera 204,3 KiB via Editor 204,3 KiB (marked and copied Firefox source code)

Best

Peter

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

I first mentioned this in r/Firefox, and was asked to re-post here.

My FF just updated to 127.0.1 even though I have "Check for updates but let you choose to install them" and told it to wait. This was on a Windows 11 box. Everything seemed fine, but then one of my tabs crashed. I selected the reload tab option, at which point it informed me it could not load the tab because a background update had happened and I was now required to restart Firefox.

I'm not certain what version of FF I was on, I believe it was either 126 or 126.0.1.

Now, to be completely fair, I cannot with 100% certainty say that I clicked on the update later option. That said, as I _did not want to update then_, and I have put off the update before, it seems unlikely I would have made the mistake, but I wasn't recording everything I did so I can't play it back and prove it. My initial reaction was to associate it with the tab crashing somehow, as everything was working as expected right up until that moment.

Thanks

Edge and Chrome directly open embedded government pages, such as https://www.nifc.gov and https://hazards.fema.gov/nri/map, that "Firefox Can't Open." "To protect your security," Firefox requires each to be opened in a new window. This is an incentive for users to switch to Edge or Chrome and stop using Firefox. All .gov pages should be safe to open even if they do not "utilize x-frame options or a content security policy to control whether other websites can embed them."