Firefox Community Forum

I had a problem therefore I had to reinstall Firefox. When I reinstalled I had to login again and I did that with my usual Mail Address that I used for Firefox since years! But something was off... No Bookmarks, no backups nothing! I pressed sync to get the data because it didnt fetch it automatically but nothing happened either. I logged out and somehow after googling I found a way to login with google! (The option wasnt available anymore in the browser options WTF?! ) logged in and saw my profile picture etc I noticed this was my real account right there! Logged in and landed (at leat so it seemed in that new account that I described before which wasnt my real account, I synced nothing happened, all is fcked!) I lost my account so it seems with bookmarks that I gathered for years! ALL LOST.. Iam mad, frustraded, sad... and there doesnt seem to be any backup on my harddrive at least and my firefox account has been overwritten... Should I´ve been swapped earlier to google Chrome?! I really liked Firefox over these years... Iam so sad right now

I have a bookmark tap on the right top and on the left top. I'm trying to rearrange the order of the bookmarks on the right side to match the order there in on the left side. I'm not able to change the order there in on the right side. I tried dragging them down or up but it won't work. Does anyone know who to change the order of what my book marks are in on the right side?

Apologies if this is a recurring topic but couldn't find a reply that I could understand or was useful. I exported my bookmarks via HTML file and imported them to another laptop. They are showing in Bookmarks Menu > Bookmarks Toolbar but not on actual Toolbar. Sorry but non tech answer please.

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

Hello,

Today I was forced to reinstall my PC (nothing worked, a lot of problems etc). I was told that I don't need to use any backup for Mozilla (even if I wanted, my PC problems would not allow me to do that) because yesterday I've made a sync. After couple of hours of reinstalling the system I wanted to sync my account to get back my Bookmarks and turns out that sync does not restore them. I have all my plugins and that's all, none of the bookmarks. I've lost literally years of saved data.