Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not receiving password reset request by email

  • 1 svar
  • 7 har dette problem
  • 8 visninger
  • Seneste svar af lmkohr

more options

I was trying to reset my Firefox support password and never received a reset link by email.

I was trying to reset my Firefox support password and never received a reset link by email.

Valgt løsning

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

more options

Valgt løsning

Was able to solve this problem by clicking on "this did not solve my problem" or something similar to that and setting up a new request for the support section. It asked for a user name and a password. Can now use this new username and password to access "Firefox Support".