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i do not have a firefox button and sweetpaks keeps popping up and i cannot uninstall

  • 5 svar
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  • Seneste svar af tabestmaker

chimeron
chimeron
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i have tried to uninstall sweetpaks and it asks me to hit the firefox button. I do not have one. I uninstalled firefox and reinstalled it and the sweetpacks is still there. I have successfully uninstalled it from programs and it is no longer on internet explorer or google chrome. I need help getting rid of it from firefox I use firefox all day everyday for my business because I like the tabls and i do not know how or why sweetpaks appeared. Please help!!! Bonnie Copeland copelandbonnie@yahoo.com

i have tried to uninstall sweetpaks and it asks me to hit the firefox button. I do not have one. I uninstalled firefox and reinstalled it and the sweetpacks is still there. I have successfully uninstalled it from programs and it is no longer on internet explorer or google chrome. I need help getting rid of it from firefox I use firefox all day everyday for my business because I like the tabls and i do not know how or why sweetpaks appeared. Please help!!! Bonnie Copeland copelandbonnie@yahoo.com

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you can also access the addons manager through the tools menu or open it with the keyboard shortcut ctrl+shift+A

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philipp
philipp
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hello, please go to firefox/tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

as an alternative you can also try to reset firefox...

chimeron
chimeron Spørgsmålsstiller
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there isnt a firefox orange button

philipp
philipp
  • Moderator
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Valgt løsning

you can also access the addons manager through the tools menu or open it with the keyboard shortcut ctrl+shift+A

chimeron
chimeron Spørgsmålsstiller
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Thanks so very much!!! fixed and the other program is now gone!!!!!

tabestmaker
tabestmaker
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it could also be a malware try to install malwarebyte and scan your pc