Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't add security exception

  • 2 svar
  • 4 har dette problem
  • 1 visning
  • Seneste svar af cor-el

more options

I can't get past the "This Connection is Untrusted" box because, when I click "I Understand the Risks" , the box does not expand downward enough to let me click a button or whatever the next step is.

See <strike>http://i44.tinypic.com/t68ndl.jpg</strike>

I can't get past the "This Connection is Untrusted" box because, when I click "I Understand the Risks" , the box does not expand downward enough to let me click a button or whatever the next step is. See <strike>http://i44<i></i>.tinypic<i></i>.com/t68ndl<i></i>.jpg</strike>

Ændret af cor-el den

Alle svar (2)

more options

I have no idea how that previous incorrect picture got there,

Let's try http://i42.tinypic.com/21bk4ew.jpg

more options

Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

If you have increased the minimum font size then try the default setting "none" as a (too) high value can cause issues.

  • Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)

Make sure that you allow websites to choose their fonts.

  • Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"

It is better not to increase the minimum font size, but use an extension to set the default page zoom to prevent issues with overlapping text.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).