Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox start says URGENT...Get Update. I download and install 9.0.1 but the Urgent message doesn't go away

more options

Help, About Firefox says I have 9.0.1 but I still get warning that I'm not using the current version.

Help, About Firefox says I have 9.0.1 but I still get warning that I'm not using the current version.

Valgt løsning

The version information you see in the About dialog is not directly available to websites. Instead, they see your "useragent" text, which can be modified. In your case, it has been modified to list version 3.5.4. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

Læs dette svar i sammenhæng 👍 1

Alle svar (1)

more options

Valgt løsning

The version information you see in the About dialog is not directly available to websites. Instead, they see your "useragent" text, which can be modified. In your case, it has been modified to list version 3.5.4. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?