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why is it SO hard to send a help request

  • 1 svar
  • 1 har dette problem
  • Seneste svar af cor-el

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I have been TRYING to send in problem & it has taken me hours of going around & around your sites. Please fix this problem, also! But, here are my original problems: Since the last update of Firefox, my Bookmarks don't work properly in 2 ways: #1. I cannot scroll down my Bookmarks without the cursor stopping at a random place & showing all the sites under that heading over the Bookmark list. I basically have to 'sneak up' onto my Bookmarks list from the side to view them. My husband has the same problem on his computer. #2. Single pages that I bookmarked are empty - in other words I saved a site, but it isn't opening. ... Please help! I'm writing curriculum & I cannot access the pages that I already researched & it doesn't give me the URL to manually go to the site myself ... VERY annoying! Thank you for your time .. Debbi PS. I pushed the 'Submit Feedback' button on the bottom of this page (http://input.mozilla.com/en-US/feedback#sad), but nothing happens. Hope you got this ... & maybe you could fix this page, too, to respond to sending the feedback.

I have been TRYING to send in problem & it has taken me hours of going around & around your sites. Please fix this problem, also! But, here are my original problems: Since the last update of Firefox, my Bookmarks don't work properly in 2 ways: #1. I cannot scroll down my Bookmarks without the cursor stopping at a random place & showing all the sites under that heading over the Bookmark list. I basically have to 'sneak up' onto my Bookmarks list from the side to view them. My husband has the same problem on his computer. #2. Single pages that I bookmarked are empty - in other words I saved a site, but it isn't opening. ... Please help! I'm writing curriculum & I cannot access the pages that I already researched & it doesn't give me the URL to manually go to the site myself ... VERY annoying! Thank you for your time .. Debbi PS. I pushed the 'Submit Feedback' button on the bottom of this page (http://input.mozilla.com/en-US/feedback#sad), but nothing happens. Hope you got this ... & maybe you could fix this page, too, to respond to sending the feedback.

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A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.