Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

When I open Youtube, i her songs and videos, but no picture in a little window on the site. Why? On internet explorer there is no problem, and it's the same laptop. Thank you, Martina

  • 1 svar
  • 17 har dette problem
  • 1 visning
  • Seneste svar af cor-el

mmilin
mmilin
more options

No picture on youtube, sound is ok, i can see everything but the picture in the window.

No picture on youtube, sound is ok, i can see everything but the picture in the window.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can update Firefox to the latest 3.6.15 version via "Help > Check for Updates"

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: