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Importing data after system reset - passwords pulled through but bookmarks didn't

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Hello,

I was having a problem recently with blue screens of death so I had to factory reset my PC - but not before backing up my personal files to an external hard drive.

Upon re-downloading Firefox, my saved passwords have pulled through with my profile (thankfully) but my bookmarks have not.

Am I missing something or should they have pulled through too?

I've tried the obvious like "Manage Bookmarks -> Import & Backup" and also looking for the file manually in AppData\Roaming\Mozilla\Firefox\Profiles\q6xxdvnd.default-release\bookmarkbackups

If anyone is able to help, it would be much appreciated

cheers

Hello, I was having a problem recently with blue screens of death so I had to factory reset my PC - but not before backing up my personal files to an external hard drive. Upon re-downloading Firefox, my saved passwords have pulled through with my profile (thankfully) but my bookmarks have not. Am I missing something or should they have pulled through too? I've tried the obvious like "Manage Bookmarks -> Import & Backup" and also looking for the file manually in AppData\Roaming\Mozilla\Firefox\Profiles\q6xxdvnd.default-release\bookmarkbackups If anyone is able to help, it would be much appreciated cheers

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