Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Randomly Closes, no Crash Report

  • 1 svar
  • 0 har dette problem
  • 1 visning
  • Seneste svar af cor-el

terriermon50
terriermon50
more options

Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it happens.

Sometimes I find that Firefox just randomly closes on my laptop, usually when I step away for about 10-20 minutes. I can't find any info in the about:crashes page when it happens.

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be that you suffer from a memory leak.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.