Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

XUL Runner

  • 1 svar
  • 0 har dette problem
  • 2 visninger
  • Seneste svar af cor-el

more options

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH... and use another browser, it opens. Do I need to delete firefox and go to another browser??

since my last upgrade 124, I cannot open most of the shortcuts on my desktop What can I do to stop this I get the NON COMPATIBLE ERROR msg If I go to OPEN WITH... and use another browser, it opens. Do I need to delete firefox and go to another browser??

Alle svar (1)

more options

An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder. This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files. You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced. You may have to disable security software temporarily in case the problem persists.

Reinstall Firefox:

Nyttig?

Stil et spørgsmål

Du skal logge ind på din konto for at svare på et indlæg. Start et nyt spørgsmål, hvis du ikke har en konto endnu.