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v. 56.0.2 did NOT replace all of the FF icons on my desktop, task bar, so now if I use the "wrong" one, it's v.56 of Firefox that is used.

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I've explained what's going on in the "question" box. FF can provide 3 ways to open FF, via the icon on the task bar, on the desktop or (in Windows) by the icon on the start menu. The "installer" for v. 56.0.3 apparently didn't replace or uninstall the FF v.56 icons, because if I click on one of those icons, (until I just removed it), FF v.56 opens and I am asked to make FF my default brower. Confusing, since v.56.0.2 IS set to be my default browser. It took me awhile to figure that out, and now I'll have to figure out how to replace or "repin" the icon for the correct version to the taskbar, since there isn't one there at all anymore. On my laptop (which also uses Win 7 Pro but all the Lenovo crap software seems to make it behave or operate differently in some respects--like this one) I ended up w/2 FF icons pinned to the taskbar, and once I figured out which one was v.56, which one was the updated version, I unpinned the other. But now I wonder if I have two versions of FF on my computers and if so, how I get rid of the older version since it appears that the installer didn't uninstall it for some reason.

Another problem, and yes I know I'm not supposed to ask two "questions" is that on a few websites, I now get slow reloading of the page, I get to a page, I start to read it, it reloads. Slowly. And I generally set FF to not reload and so see messages re: FF stopped this page from reloading. Except apparently, when FF decides to reload a page, slowly.

I've explained what's going on in the "question" box. FF can provide 3 ways to open FF, via the icon on the task bar, on the desktop or (in Windows) by the icon on the start menu. The "installer" for v. 56.0.3 apparently didn't replace or uninstall the FF v.56 icons, because if I click on one of those icons, (until I just removed it), FF v.56 opens and I am asked to make FF my default brower. Confusing, since v.56.0.2 IS set to be my default browser. It took me awhile to figure that out, and now I'll have to figure out how to replace or "repin" the icon for the correct version to the taskbar, since there isn't one there at all anymore. On my laptop (which also uses Win 7 Pro but all the Lenovo crap software seems to make it behave or operate differently in some respects--like this one) I ended up w/2 FF icons pinned to the taskbar, and once I figured out which one was v.56, which one was the updated version, I unpinned the other. But now I wonder if I have two versions of FF on my computers and if so, how I get rid of the older version since it appears that the installer didn't uninstall it for some reason. Another problem, and yes I know I'm not supposed to ask two "questions" is that on a few websites, I now get slow reloading of the page, I get to a page, I start to read it, it reloads. Slowly. And I generally set FF to not reload and so see messages re: FF stopped this page from reloading. Except apparently, when FF decides to reload a page, slowly.

Alle svar (3)

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One of the main effects of the Firefox 56.0.1 update was to migrate 64-bit Windows users from the traditional 32-bit version of Firefox to the 64-bit version. Maybe there's some multi-folder confusion?

You can check the respective installation folders of the different shortcuts as follows:

  • Desktop shortcut: right-click the icon, choose Properties
  • Pinned taskbar icon: right-click the icon, right-click Mozilla Firefox, choose Properties

Windows normally will select the Shortcut tab. If not, go ahead and click the Shortcut tab.

You'll see the Target highlighted. On 64-bit Windows, that usually is either:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"
"C:\Program Files\Mozilla Firefox\firefox.exe"

If you do have multiple installations, you might be able to remove the unwanted one through the Windows Control Panel, or you might need to do it "by hand" (more on that if needed).

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Already tried via the control panel, if clicking on programs and features is what you meant. FF wasn't listed as a program.

I also don't understand your suggestions, you list: "You'll see the Target highlighted. On 64-bit Windows, that usually is either:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe"

"C:\Program Files\Mozilla Firefox\firefox.exe"

Yes, I do see both of those depending on which icon I click on. So what? Is one the new version, the other isn't and so should be deleted or what? I have seen both, depending on which icon I click on.

Also doesn't answer the question of why the installer didn't do it while "updating."

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You may originally have had the 32-bit version here:

C:\Program Files (x86)\Mozilla Firefox\

Then you might have installed the 64-bit version here without removing the 32-bit version:

C:\Program Files\Mozilla Firefox\

Then the Firefox 56.0.1 updater may have detected the 32-bit installation and replaced it with a 64-bit installation, not detecting that you had a separate installation of 64-bit Firefox in a different folder.

But whatever the reason, the current situation is: You have two installations of Firefox and you only need/want one of them.

I suggest removing this folder and any associated shortcuts:

C:\Program Files (x86)\Mozilla Firefox\

However, if you use Microsoft Office: Please see the caution in this article: How to switch from 32-bit to 64-bit Firefox.