Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I can't print Yahoo mail using Firefox, but I can using Chrome or Edge.

jimmarx
jimmarx
more options

I have no trouble opening Yahoo mail in Firefox. However when I try to print the email, all I get is a blank page. I don't have any problem printing Yahoo mail using Google Chrome, Microsoft Edge or Microsoft Outlook. I really don't remember when this problem started. It may have been associated with Windows 10 or an update. I am currently using Windows 10 Version 1703, Build 15063.447.

I have no trouble opening Yahoo mail in Firefox. However when I try to print the email, all I get is a blank page. I don't have any problem printing Yahoo mail using Google Chrome, Microsoft Edge or Microsoft Outlook. I really don't remember when this problem started. It may have been associated with Windows 10 or an update. I am currently using Windows 10 Version 1703, Build 15063.447.

Alle svar (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Jimmarx

Have you tried Firefox Refresh : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

and Firefox Safe Mode:

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

?

Cheers! -- ...Roland

For what it's worth (zero :-) since every Windows computer and printer seems to be unique!) I don't have any issues printing yahoo mail on our laser printer and Windows 10 and we do have some Yahoo bugs (not sure how relevant they are to your situation!

https://bugzilla.mozilla.org/show_bug.cgi?id=692418 https://bugzilla.mozilla.org/show_bug.cgi?id=738754