Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

why won't add-ons download

  • 1 svar
  • 1 har dette problem
  • 3 visninger
  • Seneste svar af FredMcD

Halnet
Halnet
more options

When I click Tools then click add-ons, it takes me to the add-ons manager and the download progress indicator just keeps turning but the add-ons never download. To show the problem, I took a screen shot of the add-on loading process and saved it in jpg. But that wouldn't upload to this page. The upload progress indicator just keeps spinning.

When I click Tools then click add-ons, it takes me to the add-ons manager and the download progress indicator just keeps turning but the add-ons never download. To show the problem, I took a screen shot of the add-on loading process and saved it in jpg. But that wouldn't upload to this page. The upload progress indicator just keeps spinning.

Alle svar (1)

FredMcD
FredMcD
more options

What add-on(s) are you having problems with? Are you going thru the Add-ons Manager page? Have you tried from the website page directlly?