Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I create a profile for Mac OS 10.10.4

  • 1 svar
  • 2 har dette problem
  • 2 visninger
  • Seneste svar af ideato

more options

My old profile was deleted. I reinstalled Firefox 40.0 and cannot restore the old. How do I create a new account. I get this message when I open -Profile Missing-Your Firefox profile cannot be loaded. It may be missing or inaccessible.

It is gone. What do I do?

Larry Garrison

My old profile was deleted. I reinstalled Firefox 40.0 and cannot restore the old. How do I create a new account. I get this message when I open -Profile Missing-Your Firefox profile cannot be loaded. It may be missing or inaccessible. It is gone. What do I do? Larry Garrison

Alle svar (1)

more options

Hello, try to delete the profiles.ini file to force Firefox to create a new profile. (you can also rename the profiles.ini to profiles.iniOLD if you do not want to delete it).

http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

thank you