Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

firefox says adobe flash and acrobat are out of date, but they aren't. help?

  • 1 svar
  • 2 har dette problem
  • 12 visninger
  • Seneste svar af cor-el

wakkawakka
wakkawakka
more options

I'm currently have Firefox 38.0.5, Adobe Flash 17.0.0.188, and Acrobat Reader 15.007.20033. Firefox says Reader and Flash are both out of date and I don't know how to fix it. I've tried restarting and reinstalling them and it didn't work. It also says Java deployment toolkit is out of date, I don't know what that is but I can't remove it,

I'm currently have Firefox 38.0.5, Adobe Flash 17.0.0.188, and Acrobat Reader 15.007.20033. Firefox says Reader and Flash are both out of date and I don't know how to fix it. I've tried restarting and reinstalling them and it didn't work. It also says Java deployment toolkit is out of date, I don't know what that is but I can't remove it,
Vedhæftede skærmbilleder

Alle svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details List shows two Flash plugins.

  • Shockwave Flash 16.0 r0
  • Shockwave Flash 17.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\