Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Have an add-on I can't uninstall

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af Ryan Weaber

more options

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Somehow this add-on has come on to my Firefox that alerts me to "good deals" whenever I'm shopping or even just browsing. I can't hover over a picture on a shop without it bothering me, and there's always a sidebar that's offering me "products" close to my "search". I can't find it in add-ons or extensions. How can I get this thing to just eff off?

Valgt løsning

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

more options

Valgt løsning

Hey bforbes2!


This is a program that is installed on your computer. Go into your Control Panel > Uninstall Program > And find the name of the add-on you cannot remove. Some programs have an enterprise policy installed. So it can't be removed by the browser. If the software is removed, it will remove from the browser.


Thanks!

Ryan Weaber Customer Support Agent

Ændret af Ryan Weaber den