How does Monitor Plus work?

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We help you fix exposures of your information from two different sources: data brokers and data breaches.

We remove your information from data brokers

Data broker sites scrape your data from across the web to create profiles that include your name, middle name, suffix, current and previous addresses, family member names, criminal history, and much more. These sites also sell this information to anyone searching for you.

Getting your information off these sites helps protect your privacy and keeps stalkers or harassers from finding information, such as your phone number or home address.

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We scan for your private information using only your:

  • Name, middle name and suffix: Your legal name will help us find profiles of you, but aliases or previous names may also appear in search results.
  • Location: Your current city and state will help us narrow down the results, but past addresses may also show up.
  • Date of birth: This will reduce chances of finding profiles of people with the same name as you.

In seconds, we’ll show you how many sites have made profiles of you, and exactly what information they are selling.

We automatically remove your information

Each data broker needs to be contacted to begin the data removal process, which takes time and effort.

For Monitor Plus paid subscribers, as soon as we identify which sites have your information, we automatically initiate a request for removal. Free members will be alerted which data brokers to contact themselves.

On average, data removal typically takes 7–14 days — though timing can vary.

Note: Data removal is currently available only in the U.S. (to learn more, see Mozilla Monitor - Frequently asked questions).

We watch for re-exposures, and remove again

Sites that sell your data continually scrape new information about you from sources across the web — and they will often re-add you to their sites, even if you’ve removed it.

For paid subscribers, we re-check every month to make sure they don’t add you back. It’s an ongoing process, and you can rest assured that no matter how many times your name reappears on their site, we will always work to remove it.

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We provide steps to help resolve data breaches

Data breaches are security violations where your personal information is either accidentally exposed or illegally stolen by hackers — including passwords, contact info, finances, and much more. Any account or anywhere your information is stored online could be a target.

Resolving data breaches helps prevent hackers from accessing your accounts, causing financial harm or stealing your identity.

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We scan for breaches

Using just your email address, we search for you across all known data breaches. All subscribers can monitor 5 email addresses for free.

We help you resolve breaches

Because resolving data breaches usually involves manual steps like changing your passwords or placing a fraud alert on your credit score, we can’t resolve them for you. But we’ll walk you through the steps to resolve your leaked information.

And if your info does fall into the wrong hands, we’ll give you security recommendations on what you can do to protect yourself now and in the future.

We monitor for new breaches

Whenever we detect a new breach, we’ll check to see if you were a part of it and alert you if you are.

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