Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Certain functionalities do not work on specific websites i.e. selecting next, changing website preference nonfunctional,

  • 1 odpověď
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od dumdidadida

drshelton
drshelton
more options

An example of the problem would be when shopping on the old navy website; I am unable to go to "next" page, can't select "2" as an alternate, can't request to display ALL items on a page. Side navigation is dead. Can only go to a different category by the top navigation. I am having the exact same issue with a couple other sites such as; pyramid collection. Other than these functions the website loads fine. Everything works fine in IE.

An example of the problem would be when shopping on the old navy website; I am unable to go to "next" page, can't select "2" as an alternate, can't request to display ALL items on a page. Side navigation is dead. Can only go to a different category by the top navigation. I am having the exact same issue with a couple other sites such as; pyramid collection. Other than these functions the website loads fine. Everything works fine in IE.

Všechny odpovědi (1)

dumdidadida
dumdidadida
more options

Hi,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!