Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Caannot get ask.com from being default search engine. Tried all option found on web

  • 2 odpovědi
  • 9 má tento problém
  • 16 zobrazení
  • Poslední odpověď od Hutch65

more options

Ask.com has become the default search engine and I cannot change it. I have removed the toolbar. I have uninstalled the programs from control programs. I have deleted all directories and registry entries I could find. Still the default search engine is ask.com. I have rebooted computer between changes. If I use the default about:home page in firefox it will go straight to ask.com. It is acting like a browser virus?.

Ask.com has become the default search engine and I cannot change it. I have removed the toolbar. I have uninstalled the programs from control programs. I have deleted all directories and registry entries I could find. Still the default search engine is ask.com. I have rebooted computer between changes. If I use the default about:home page in firefox it will go straight to ask.com. It is acting like a browser virus?.

Všechny odpovědi (2)

more options

Hi SHORTYFUDPUCKER,

Have you looked at the Search bar - add, change and manage search engines on Firefox Knowledge Base article? What about the Location bar search article? I'm assuming you've tried the steps there.

If that doesn't work you should look at the article How to fix preferences that won't save. I'd also try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode. If you don't have the issue while all of your add-ons, extensions, and themes are disabled, you can try adding them back in one by one until you find the culprit. You should look at the Extensions and Themes troubleshooting guide and the Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems article as well.

You could also try creating a new profile.

Hopefully this helps!

more options

I had this same problem, I corrected it by doing the following:


  1. * Start Firefox in Safe Mode.
  2. * Check the box next to "Restore default search engines."
  3. * Click "Make change and restart"