Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

I cannot view any videos that people send me that are Firefox HTML videos.

  • 3 odpovědi
  • 4 mají tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

A friend sent me 2 vidoes, both are Firefox HTML's, one is my own video from my facebook page. I cannot view either of them. It says: Video Unavailable. This video has been removed from Facebook or is not visible due to privacy settings.

A friend sent me 2 vidoes, both are Firefox HTML's, one is my own video from my facebook page. I cannot view either of them. It says: Video Unavailable. This video has been removed from Facebook or is not visible due to privacy settings.

Všechny odpovědi (3)

more options

So these videos are on Facebook? then I would have to say, based on your error, you are logged into a Facebook account that doesn't have permission to view the videos, they were deleted, or there is an issue with Facebook (the video is being processed still, etc.)

more options

I would have said the same thing IF it were just one of my computers. I cannot view them from my laptop or desktop. They are on Facebook, but like I mentioned one of them is my own video. I cannot see these videos on my Facebook page, but a friend was viewing it yesterday and when I asked her where she seen that video she sent it to me, so....after trying to view my own video, it wouldn't allow me to open it. It says it's a Firefox HTML doc, and the other says it a Facebook (fsbs???something or another video). Where would I look on Facebook to see if I have video's locked or something???

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Also check the settings in your security software to make sure that it isn't blocking such content or change the content type in the HTTP response headers.