Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Firefox for android has lost all my bookmarks

  • 2 odpovědi
  • 3 mají tento problém
  • 12 zobrazení
  • Poslední odpověď od UncleBen

more options

I am on vacation and have been using Firefox on my Android tablet for two weeks with no problems. Suddenly this morning, all of my bookmarks are gone! I can't resync with my desktop because it is several thousand miles away and turned off. What happened? Any suggestions?

I am on vacation and have been using Firefox on my Android tablet for two weeks with no problems. Suddenly this morning, all of my bookmarks are gone! I can't resync with my desktop because it is several thousand miles away and turned off. What happened? Any suggestions?

Všechny odpovědi (2)

more options

I'm very sorry to hear that! I'm afraid I don't know what might have caused this problem or how to fix it. Can you provide some more information that might help us figure it out? If you open the "Preferences" screen in Firefox, does the Firefox Sync section say "Connected" or "Not connected"?

more options

Hi - thanks for getting back to me. It said "Not Connected." I am home now. I've been able to do an initial resync from my desktop, but I still wonder why the bookmarks just disappeared in the first place. I'm running Android 7.0.1 on an Asus Transformer.