Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

I can't finish an upgrade from 3.6.20 to 6.0--"The operation can’t be completed because the item “XUL” is in use."

  • 1 odpověď
  • 6 má tento problém
  • 1 zobrazení
  • Poslední odpověď od cor-el

more options

Hi, I have OSX 10.6.8. I want to upgrade from FF 3.6.20 to 6.0. Download of the dmg went fine. When I try to move the FF icon over the icon of the file (to copy the file/install the new FF) I get the error message: "The operation can’t be completed because the item “XUL” is in use".

How to I get around this so I can install FF 6.0?

Hi, I have OSX 10.6.8. I want to upgrade from FF 3.6.20 to 6.0. Download of the dmg went fine. When I try to move the FF icon over the icon of the file (to copy the file/install the new FF) I get the error message: "The operation can’t be completed because the item “XUL” is in use". How to I get around this so I can install FF 6.0?

Všechny odpovědi (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.