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Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

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Can't send message error because connecting to SMTP failed

  • 5 odpovědí
  • 0 má tento problém
  • 1 zobrazení
  • Poslední odpověď od david

Tianya1
Tianya1
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Please send emails to [edited] @gmail.com because I can't receive any emails at my regular email address. The error message that I keep getting when I try to send email from my regular email account ([edited] @optimumhealthrva.com) is attached.


screenshot of your SMTP settings is attached


mail provider = Optimumhealthrva.com ISP = Xfinity firewall version = Microsoft Defender Firewall  antivirus software = Microsoft Defender Antiviris 

operating system and version = Windows 11  Thunderbird version is 115.1.0 because, when Thunderbird quit working today, I uninstalled it and downloaded a new copy hoping that would make it work.  It did not.

Please send emails to [edited] @gmail.com because I can't receive any emails at my regular email address. The error message that I keep getting when I try to send email from my regular email account ([edited] @optimumhealthrva.com) is attached. screenshot of your SMTP settings is attached mail provider = Optimumhealthrva.com ISP = Xfinity firewall version = Microsoft Defender Firewall  antivirus software = Microsoft Defender Antiviris  operating system and version = Windows 11  Thunderbird version is 115.1.0 because, when Thunderbird quit working today, I uninstalled it and downloaded a new copy hoping that would make it work.  It did not.
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Upravil uživatel James dne

Všechny odpovědi (5)

david
david
  • Top 10 Contributor
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You did not post your SMTP server settings.

Tianya1
Tianya1 Autor dotazu
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I hope this is it.

david
david
  • Top 10 Contributor
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click 'account settings, scroll down the left side to 'Outgoing servers SMTP, and do a screenshot there of the server. There should be one for each account.

Tianya1
Tianya1 Autor dotazu
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Hopefully, I finally gave you what you have been asking for.

david
david
  • Top 10 Contributor
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All looks okay, but many email providers have changed requirements for more security. i suggest a first attempt would be to change STARTTLS to SSL/TLS. This article may help: https://www.xfinity.com/support/articles/update-your-xfinity-email-settings Otherwise, I have no other suggestions.