Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Learn More

Online banking login page is blank

  • 3 odpovědi
  • 1 má tento problém
  • 31 zobrazení
  • Poslední odpověď od FredMcD

more options

When navigating to the co-operative bank online banking login page, all I get is a blank screen. The bank informs me everything is in order their end, and I can login using Chrome. This is the address: https://bank.co-operativebank.co.uk/CB/p#_frmLoginStatements

Is there an addon I need, or extension?

Thanks!

When navigating to the co-operative bank online banking login page, all I get is a blank screen. The bank informs me everything is in order their end, and I can login using Chrome. This is the address: https://bank.co-operativebank.co.uk/CB/p#_frmLoginStatements Is there an addon I need, or extension? Thanks!

Všechny odpovědi (3)

more options

Hi, open the 3-bar menu > Options > Privacy & Security, then under Content Blocking, remove all blocks; also under Permissions, deselect any block on Pop-up windows. Now reload the site. If that works, should you wish, you can make an exception for the site.

If the above doesn't help, also under Permissions, try deselecting 'Prevent accessibility services from accessing your browser,' then reload.

If your question is resolved by this or another answer, please help other users by marking the best reply as Solved. Thank you!

more options

Thanks for your suggestions, but I still have the same problem.... Any other ideas?

more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}